Conflict Avoidance and Conflict/Violence Prevention (Public Sector Specific)
This program was designed to train new security supervisors and help them transition from guard to management. It contains much of the content from the Federal Canadian General Standards Board program albeit updated for today's modern workplace settings.
The program also contains a M.O.L. Mandatory Health and Safety Certification.
Q. How do I get help if I don’t understand something on the course?
A. While we do encourage you to research information and materials yourself, if you require clarification on assignments or do not understand the materials or how they are applied, contact our Help Desk at:
Info.BurgessAndAssoc@gmail.com or by clicking on the tab “Contact Us.”
Q. When is help available to me?
A. Our offices and Help Desk are open from 08:30 – 16:30 Ontario time, Monday to Friday. If you email us, you will get a response within 24 to 48 hours from receipt of the email once we put you into touch with the course instructor.
Q. I submitted my assignments but haven’t heard if I passed them or not.
A. Your assignments take time to be read and marked. Usually this takes about 24-48 hours. You will get some feedback on your assignment if you did not pass it. Normally, you simply re-read the case or materials and resubmit it to be marked. If you need assistance, contact the instructor using the email address above.
Q. Is this certificate/accreditation recognized in Ontario?
A. We are official Vendors of Record for the Ontario government to train Provincial Offences Officers and any agency who is funded or partially funded by the government. Lesson plans and materials are vetted and approved by each Ministry based on its needs.
Credibility and due diligence is the cornerstone for any training accreditation, not who does or does not “recognize” the certificate. An employer can choose to recognize one training provider and not another, it is their choice. If your course certification is questioned, simply have the employer contact us for assistance in the due diligence process in support of your training.
Q. Will I get a certificate once I complete the course?
A. Yes. Once you successfully complete and submit ALL the assignments and the online quizzes, you will get a certificate, suitable for framing.
You will be a given 8 weeks to finish this course. A one time extension of 2 weeks can be requested, if you need it. After that one final extension of 2 weeks may be purchased for $75.00
When you choose to register, you will be directed to the checkout page. Once your payment has been received, you will receive an email with your course login information.
Burgess and Associates are approved and licensed Vendors of Record (V.O.R.) for the Government of Ontario to train M.L.E.O.s (Municipal Law Enforcement Officers) and P.O.O.s (Provincial Offences Officers) for all Ministries and Provincially funded agencies that use the V.O.R. system to obtain training for their officers.
The course is designed and developed by a Superior Court Recognized “Subject Matter Expert” in the training of Municipal Bylaw and Enforcement Officers, Provincial Offences Officers, Police and Special Constables in Ontario. Copies of transcripts from these court credentials are available upon request.